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specialists in enhancement and management of human performance

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Bios of Allies Consulting's Key Team Members


Our staff are highly accomplished professionals, having produced significant results with organizations of all sizes and in a wide array of industries. They have been published and spoken for business groups, and have extensive training and experience in the work they will perform for you. They have each had their own business and management positions in Corporate America, so they know fiscal responsibility, and are committed to helping you improve your bottom line and overall results.

Our staff not only are able to identify closely with your concerns, but they bring perspective to you: they aren't limited by the politics, institutionalized practices, and industry practices that might be part of your challenges. Their focus is the most direct and effective way to generate the results you desire, taking into account those issues and staff that must be included to produce the outcome.


Russell Giles

Russ Giles has been training and coaching business people for over twenty five years. He has been a successful consultant, salesman, manager and trainer in corporate and entrepreneurial environments. He holds a BA Honors in English and Drama, and a Masters in Philosophy from St. Johns. Prior to joining Allies Consulting, he was the senior sales trainer for Citibank and had his own consultancy leading seminars for Fortune 500 companies.

He is a certified trainer in SPIN and Relationship Selling, Behavioral Competency Interviewing (including staffing diversity), Strategic Customer Service, and an NLP Master Practitioner. He is also a member of ASTD. He has led over 100 seminars per year for Fortune 500 companies for the last several years, working extensively with managers, staff and executives, in companies such as Hewlett-Packard, Novell, Champion, and Korn-Ferry International.

He has created several courses, including Optimum Performance Standards, Personal Banking Sales, Strategic Customer Service, and The Strategic Executive Leadership Seminar Series. He also led a round of lectures on global customer service principles for San Francisco State University.

Russ Giles

In addition to leading seminars and training, he is completing a book on the foundations of service, and another on human appreciation and its strategic implementation within company work groups. Russ manages Allies' consultants.

 

Dr. Mary Riley

As a consultant to hundreds of corporations, Dr. Mary Riley has assisted clients in merging corporate goals with the needs of employees, for a sustained impact on quality and profitability for the company in tandem with rewarding careers for employees. Mary is an advisor on Allies' board, and contributes to Allies' IP and marketing.

Mary Riley

In her 20-plus years of business and government consulting, prior to joining Allies Consulting, she was a principal of Pacific Management Group and of Morgan Research & Innovation. Before that, she was Director of Training Operations for Xerox Learning Systems.

She received her Ph.D. at Claremont Graduate School, mentored by Peter Drucker, and an MPA in Public Policy from USC. Drucker is still her mentor, as is Sir John Templeton of Franklin Templeton Funds and Bob Galvin, CEO of Motorola.

She is a member of the ASTD, American Compensation Association, Society for Human Resource Management, and on the teaching staff and curriculum committee for University of Phoenix. She has taught MBA courses at Sonoma State University, University of Phoenix, University of Portland and Golden Gate University in organizational systems and practices, leadership, team building, strategic planning, and productivity.

Dr. Riley's articles have been widely published in a variety of trade journals, and she is an award-winning keynote speaker who has presented a variety of professional organizations on quality and personnel management.

Mary's first book, "Corporate Healing" (Health Communications, 1990) provided solutions to sabotaging behaviors in the workplace. She has authored many articles for a diverse corporate population. Her second book, "Leadership Begins with You: 3 Rules That Will Transform Your Job Into a Career " (Penguin/Putnam/Perigee, 2001), is a primer for solid management and leadership skills.

 

James Andrews

Jim Andrews is a veteran corporate manager, trainer, instructional designer, and business owner and CEO. He is a Certified NLP Master Practitioner. His clients include the leaders in the financial, technological, and consulting industries.

He created a successful technology consulting business, increasing sales 400% in the second year. That firm serviced a wide range of businesses, including: finance, health care, labor union trusts, agriculture, accountancies, and wholesale distributors.

He has been a leader in sales, training and sales coaching for Segue. He was responsible for doubling the closing ratio, from 35 to 80%. He has worked with many Fortune 500 firms including Oracle, IBM, Microsoft and Intel. He also developed and delivered a program for Boston University.

His passion is to help others achieve success using his ability to uniquely identify and develop appropriate skills and abilities with individuals and groups.

Jim's sensitivity to individual learning styles and cultural differences, plus extensive study in communications and motivational patterns over the last decade, makes him an exceptional manager, instructor and coach. He holds a business degree from University of Indiana. Jim is also a certified NLP Master Practitioner.

Jim Andrews

Richard Lobosco

Since 1976, Ric Lobosco (founder and CEO of Allies Consulting) has produced, and enabled others to produce exceptional results in a wide range of industries and organizations.

Among his accomplishments, he successfully turned around a hi-tech firm in 1989, increasing revenues eight-fold in 6 months, preparing it to gross millions of dollars annually and take market share from RCA and GE. He implemented highly productive and innovative programs with such firms as AT&T Paradyne Corporation and Harris Corporation. Mr. Lobosco has also worked with several hi-tech startups, assisting them with their growth. In 1993, he co-founded an international association of his peers. He has had leadership roles in the San Rafael Chamber of Commerce since 1992, and SofTECH, a San Francisco area hi-tech association.

He has spoken widely (including at San Francisco's Commonwealth Club), written for business publications, and has taught business courses to high school, college and business groups.

Mr. Lobosco's training and experience encompass thousands of hours of education in business, consulting, coaching, effective communication techniques, and motivational skills.

Kurt Sussman

Kurt Sussman has been programming computers and testing software since 1977 when his dad brought an Apple IIe home. Since then, he has worked for two of the top 10 software companies, written test plans for $99 keyboards and $1M server clusters, and in 1998 he started a QA contracting business. That business is currently incubating two e-commerce startups.

Kurt is Allies CTO and the developer creating the Online High Performance Management System.

 

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