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specialists in enhancement and management of human performance |
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The following articles have appeared in various media, including industry newsletters, newspapers, magazines, trade journals, and elsewhere on the Internet. They can stimulate new thinking and actions that can help you to manage your business and yourself more successfully and effectively. This is a sampling of the kinds of work we bring to bear with our clientele.
Altering Employee Performance - by Russ Giles Appreciation - by Russ Giles Avoid Conflicts With Preparation - by Debra Atlas Behind Closed Doors - by Mary Riley Beyond Ropes Courses and Raft Trips: How to Retain Employees - by Mary Riley Death of the Job Interview - by Russ Giles Human Capital Is Your Most Valuable Asset - by Ric Lobosco From Control To Empowerment - by Russ Giles Manage Your Time - by Ric Lobosco The Olympian Executive - by Russ Giles One Manager's Journey Beyond Performance Reviews - by Mary Riley Teaching, Training, or Coaching? - by Russ Giles The Power of Positive Reviewing - by Mary Riley Retaining Talented Employees - by Russ Giles
Boost Your Image, and Your Bottom Line! - by Debra Atlas Building A Thriving Referral Business - by Ric Lobosco Eyeballs to Entrances--The Challenge of E-commerce - by Russ Giles Integrated Marketing Increases Sales and Customer Affinity - by Ric Lobosco Why Sales Training Usually Fails - by Russ Giles
Everyone's Business Is Customer Service - by Ric Lobosco Four Factors of Customer Expectations - by Russ Giles Listening Pays Rich Dividends - by Debra Atlas May I Help You? - by Debra Atlas Serving Customers: Rare or Medium-well - by Russ Giles Their Actions Don't Match! - by Debra Atlas WordPower: The Hidden Instruction Inside Your Questions - by Russ Giles
Personal Development and Miscellaneous articles Balancing Working and Living - by Russ Giles Combine Head, Heart & Body for Success - by Ric Lobosco A Different View of Life (and Work!) - by Debra Atlas The Forgotten New Technology - by Russ Giles Getting Around to Procrastination - by Russ Giles Two Worlds of Rapport - by Russ Giles What is Success? - by Ric Lobosco When Technology Is Not Enough - by Russ Giles Why Volunteer? - by Ric Lobosco
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POBox 9635