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... or Uncovering the Real Job of Your Firm
Generate a company or department mission statement that is truly designed by and for your staff. This working optimum performance standard will guide all work activities for their company, division or team, while providing management with the ultimate productivity benchmark. Sustained quality and impeccable results come when an individual's or team's daily activities are aligned with values and goals that have meaning and make a difference to the company, its customers and its community. Many of today's business organizations suffer from high turnover, low morale, employee "burnout", management misdirection and a general loss of quality work and productivity. In essence they lack purpose. With "downsize" the watchword of the day, many employees find themselves clocking much longer work weeks, but are they really working more or merely efforting? (Work is defined as energy expended to produce results; efforting is just expending energy.) All too often in businesses today, staff members do not really know what they should be doing, what impact their activities carry and what value (if any) they provide to the world. Unfortunately most team purposes and performance standards are written from either the "salary review/justifiable dismissal" viewpoint, or are poor adaptations of ubiquitous mission statements developed from a marketing/public relations standpoint. This course will provide managers with the skills and tools to generate powerful standards and performance goals for staff, either individually or in team structures. It also trains people in understanding corporate cultures and some writing techniques. This day-long program is adapted to the individual client's organizational culture and product industry, and is customizable to senior executives, managers, supervisors or line staff. The last part of the workshop is devoted to building specific action plans to promote the new standard into the existing corporate culture and align the performance standard with current practices and performance review procedures. Seminar or written materials can be designed and delivered to promote the standard throughout the company.
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